1. Acceptance of Terms

Welcome to Imertac! By accessing our website (imertac.com) and engaging with our services, you are agreeing to abide by the following Terms & Conditions. These terms constitute a legally binding agreement between you (the “Client”) and Imertac, a US-based brand development agency.

2. Payment Structure

For all projects, a non-refundable upfront payment of 50% of the total project cost is required before work commences. The remaining amount will be invoiced and collected in accordance with the agreed-upon project milestones. Work will progress upon receipt of the upfront payment.

3. Work Completion

The project will be deemed complete based on the mutually agreed-upon scope and milestones. Adjustments and revisions will be addressed promptly to ensure satisfaction. Any additional work beyond the original scope may incur extra charges.

4. Scope Changes

Any changes or modifications to the project scope must be communicated in writing and may result in adjustments to the project timeline and cost. Imertac will provide a revised proposal outlining the changes for your approval.

5. Taxation Responsibility

The Client shall be responsible for any applicable taxes related to the services rendered by Imertac. A general estimation of 8% taxation is assumed, and the Client agrees to account for these taxes in addition to the agreed-upon project costs. Imertac will provide necessary invoices reflecting the total project cost inclusive of taxes, if applicable.

6. Client Responsibilities

The Client agrees to provide all necessary information, materials, and feedback required for project progress. Delays caused by the Client’s inability to meet deadlines may affect the project timeline.

7. Confidentiality

Imertac acknowledges and respects the confidential nature of the Client’s information. Any data shared with us during the project will be treated as confidential and used solely for project purposes. We will not disclose any confidential information to third parties without your consent.

8. Ownership and Portfolio

Upon full payment, the Client owns the final deliverables. Until then, all drafts, mock-ups, prototypes, and project files remain the property of Imertac. The Client grants Imertac the right to showcase the completed work in our portfolio, both online and offline.

9. Dispute Resolution

Any disputes arising from this agreement will be governed by the laws of the United States. Both parties agree to engage in good faith negotiations to resolve any disagreements. If an amicable resolution cannot be reached, the dispute will be subject to mediation or arbitration in accordance with the applicable laws.

10. Limitation of Liability

Imertac is committed to delivering high-quality services, but we cannot guarantee specific results or outcomes. The Client agrees that Imertac shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

11. Termination

Either party may terminate the project at any time with written notice. In the event of termination, the Client agrees to compensate Imertac for the work completed up to that point.

12. Notable Exception

Please note that the terms outlined above may not apply if Imertac has entered into a separate agreement with specific clients. This exceptional arrangement will be communicated and agreed upon individually.

By proceeding with our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you have any questions or concerns, please do not hesitate to contact us. We look forward to working together on your project!